Dubai, UAE - 28 June 2021 TGT Diagnostics, leaders in through-barrier diagnostics for the oilfield, today announced the appointment of Andre Sayeh as Chief Financial Officer. In this role, he will be responsible for managing all aspects of TGT’s finance, compliance and legal functions.   Andre will focus on maintaining the high standard of financial rigor for which TGT is well known, as well as continuously improving business processes to support our expanding geographical footprint.   TGT CEO, Mohamed Hegazi commented, “Andre brings extensive knowledge of the finance function and an impressive depth of experience spanning strategic global roles in one of the industry’s most respected brands. I’m delighted that Andre has joined our executive team at a time when there are so many positive dynamics around us, including a fast-paced digital transformation, a post-pandemic recovery, and a growing ESG momentum.”   Andre joins TGT Diagnostics with more than 30-years’ experience with the oilfield services firm Schlumberger. His prior roles include Global IT Vendor Management, Business Systems Special Projects and Global ERP Portfolio Manager, as well as numerous Financial Controller and Tax Manager roles for multiple businesses.   Andre holds a Bachelor’s Degree in Banking and Corporate Finance, and a minor degree in Marketing from Kuwait University. In addition to driving many financial achievements, Andre has led several global contract negotiations and ‘ERP Business System’ consolidation projects relating to company acquisitions. Andre also led the design and implementation of a new ‘ERP Business Demand Portal’ for the finance function, the concept and architecture of which was adopted by other corporate functions across the organisation.   “TGT is the category leader in oilfield diagnostics with an impressive reputation in the industry; I look forward to helping the company achieve its full growth potential and utilising my skills and experience to bring process automation to the next level.” Commented Andre. “I feel privileged to be part of TGT team, as it brings unique diagnostic products that sets it apart from other brands, and I see a tremendous opportunity for the company to play a crucial role in helping the oil and gas sector deliver a sustainable future.”

Dubai, UAE - 15 June 2021 TGT Diagnostics, leaders in through-barrier diagnostics for the oilfeld, today announced the appointment of Rizkallah Ward, as Chief Digital Officer. In this new role, he will be responsible for managing all aspects of TGT’s digital transformation.   Rizkallah will focus on expanding our capabilities in the arena of predictive diagnostics, as well as enhancing our AI data platforms and analytics, and transforming our internal systems and diagnostic workflows through digitalisation.   “TGT Diagnostics is continually advancing data intensive workflows, and evolving them to solve multiple diagnostic challenges with precision and accuracy as a priority. All industries are embracing digitalisation as a positive disruption to traditional data workflows. We intend to lead the industry in leveraging digitalisation, taking well diagnostics to a completely new level,” said Mohamed Hegazi, CEO of TGT. “Oil and gas extraction is a data-rich environment where data can be used more effectively to support operators by predicting flow and integrity challenges. I am delighted to have Rizkallah’s expertise in the executive team to spearhead our digital strategy.”   Rizkallah is a recognised leader in AI and digital transformation. He joins TGT with more than 30-years’ experience in technology and digital solutions, and has worked in a wide range of sectors including, telecommunications, military, government, utilities as well as in oil and gas. One of his most recent achievements included presenting how digitalisation is changing the oil and gas industry, at the Vienna OPEC conference.   “The company’s ambition to reshape the oil and gas industry with through-barrier diagnostics, its history, international footprint, culture and its people, are why I’m delighted to join TGT and lead its digital transformation”, commented Rizkallah. “The future of energy companies will depend on how fast they adapt to the constantly evolving energy landscape. TGT will develop multiple AI-enabled products that will feed the growing demand for predictive analytics and diagnostics. The future is exponential. The future is digital.”

Predictive modeling using digital technologies and data analytics will help reduce carbon emissions Article featured in Harts E&P Magazine   If only we could inoculate subsurface wells against future integrity or flow issues it would be a dream come true. But there are many ways to proactively diagnose and keep them healthy and immune from unexpected “disease.”   Never has health been more in the spotlight—the health of our communities and the health of our planet. The pandemic has elevated the world’s focus on the environment and on driving down carbon emissions.   The energy sector has come under intense scrutiny as the world strives to tackle climate change. A major challenge is striking the balance between the continued need for fossil fuels, as part of a wider energy portfolio, while offsetting the associated carbon emissions. Energy outlook The DNV 2020 Energy Transition Outlook estimates that by 2050 oil and gas will account for 74% of the world’s energy-related CO2 emissions (Figure 1) and more than 80% emissions including CO2 equivalents. Emissions from the entire oil and gas value chain is on course to fall one-third by 2050.   The oil and gas sector is not alone in its endeavor; many major world economies have set ambitious goals to reach net-zero emissions by 2050, some even sooner. It is no longer a solitary cause. FIGURE 1. DNV GL predicts that oil and gas will still play key roles in the energy mix in 2050 when their value chains will account for most energy-related emissions. Proactive and predictive diagnostics We are constantly reminded that it is important to visit the doctor for routine checkups to ward off potential issues and/or treat issues early. We all know that prevention is better than treatment. Staying healthy does not only apply to humans or businesses, but also to wells that produce, inject or store hydrocarbons.   The road to net zero has many paths, but keeping wells healthy through proactive monitoring, diagnosing and subsequent remedial work is not only a duty, it’s good business. Furthermore, it would drastically reduce environmental fallouts as well as unplanned costs or reputational damage.   Well diagnostic companies, like TGT, can help. Application-led diagnostic products provide operators with the right information to act in advance and thus reduce potential emissions. A proactively diagnosed well has the best chance of staying healthy versus a well that is only diagnosed when problems start to appear. Optimizing resources But it’s not only about catching leaks and holes, it is also about optimizing resources that can have a detrimental effect on the environment. An activity that has a huge potential for improvement is fluid injection into a well system to enhance reservoir pressure and hydrocarbon recovery. Thousands of barrels of water are injected daily, but is the flow going where it should? On numerous occasions, TGT’s diagnostics have revealed the actual path and volume of injected water is different to the expectation or the plan—and this is sometimes after years of operating. With these findings, operators can reduce the amount of wasted water, cut down on water transportation and treatment, and ultimately reduce their energy intensity and drive down their emissions.   Equally important are idle wells—wells that are either abandoned or neglected. Routinely diagnosing the integrity of these wells to provide assurance they are “quiet” is highly advisable. More often than not, there are signs of subsurface activity. These wells represent a potential emission source that may prove difficult to remedy if neglected further.   A focus in the pursuit of net zero is carbon capture and storage (CCS)—capturing CO2 at the source, compressing it for transportation and then injecting it deep into a rock formation, where it is permanently stored. Routinely diagnosing the integrity of this storage facility to provide assurance that the plug is holding tight and that the CO2 is not migrating to water reservoirs or the surface will become essential, if not a legal requirement. Data are gold Pursuing routine diagnostics of subsurface wells to detect potential issues before they escalate is common sense, but what’s next?   Like many sectors, data are gold. With a wealth of diagnostic data at our fingertips, we can employ digital technologies and methodologies that predict when a diagnosis is needed or when a failure is imminent. With sufficient field or reservoir diagnostic data, we will be able to predict its behavior and failure modes with acceptable accuracy. Predictive modeling using digital technologies and data analytics will help reduce carbon emissions by boosting the energy efficiency of production.   It’s good for the environment and for business to stay healthy. To do this, we need to have a bold and visionary mindset that encourages proactive well diagnostics and soon makes use of predictive diagnostics. “Pursuing routine diagnostics of subsurface wells to detect potential issues before they escalate is common sense, but what’s next?”   Mohamed Hegazi, CEO

Pulse1 technology for production tubulars delivers five times the accuracy of conventional techniques, with ‘all around’ sensing of tube condition Dubai, 14 July 2020 - TGT announced today the launch of Pulse1, the industry’s first slimhole tube integrity technology that delivers actual wall thickness measurements in eight sectors with ‘all around’ sensing of tube wall condition. This advanced diagnostic capability underpins new answer products and enables operators to assess the condition of production tubulars more accurately than previously possible, helping the industry to ensure safe, clean and productive well operations.   Commenting on the launch, Mohamed Hegazi, TGT’s CEO said, “Proactive inspection and accurate diagnosis of well integrity is fundamental to ensuring safe production, and Pulse1 delivers on that promise for primary tubulars. Conventional measurements like mechanical calipers will still have a role to play, but the addition of Pulse1 diagnostics will address customer needs with greater accuracy. Pulse1 is defining a new benchmark in well integrity diagnostics.”   Pulse1 is the most recent extension to TGT’s Pulse platform: one of five proprietary technology platforms that provide powerful through-barrier diagnostics for the oilfield. Pulse technology powers TGT’s ‘True Integrity’ answer products with a particular emphasis on ‘Tube Integrity’. Pulse1 is designed primarily for ‘production tubing’ and delivers answers that are up to five times more accurate than conventional techniques.   Ken Feather, TGT’s chief marketing officer said, “Pulse1 has been designed to meet the growing industry need for ‘no compromise’ integrity management and overcome the drawbacks of current technologies, particularly mechanical calipers and conventional electromagnetics. This makes it the ideal choice for routine or targeted tube integrity surveillance, especially when accuracy is the top priority.”   “Production tubulars have a special role in keeping wells safe, clean and productive, and they need to perform 24/7 without compromise. Operators use calipers to monitor tube wall thickness, but the error can be 10% or higher. Pulse1 delivers up to 2% accuracy in eight sectors around the tube, providing operators with a higher level of integrity assurance than previously possible”, continued Feather.   Alexey Vdovin, TGT’s head of electromagnetic systems development added, “We have been advancing electromagnetic diagnostic technology for many years and our Pulse platform is favoured by customers globally for its accuracy and reliability in a wide range of multi-barrier completion scenarios. Pulse1 builds on that pedigree to deliver eight-sector wall thickness for primary tubulars, which I believe is an industry-first in a slimhole package.” Pulse1 diagnostics are now available to oilfield operators through TGT’s comprehensive range of ‘True Integrity’ answer products.

Last week, TGT joined other industry professionals at ICoTA European Chapters’ annual dinner which took place at the Marcliffe, Pitfodels in Aberdeen, UK. TGT was delighted to partner with ICoTA who are a global, not-for-profit organisation whose ambition is to boost the value of well intervention solutions within the oil and gas industry.   “This event has become a recognised feature in the oil and gas industry calendar and attracts the very best operators, service and technology providers as well as industry experts and academia”, commented Mohamed Hegazi, CEO, TGT, who spoke at the ICoTA dinner to an audience of leading well intervention professionals. “We are privileged to be part of this community and at such a dynamic time” he added.   ICoTA’s aim is to improve communication and knowledge sharing across the industry. They provide global networking opportunities across all well intervention disciplines, bringing together a diverse range of professional and technical experience, so the industry can benefit as a whole.   Mohamed commented on the similarities between TGT and ICoTA as both young but established organisations. “ICoTA established itself as a pioneer in the world of “intervention knowledge sharing” and continues to expand its network and chapters. Similarly, TGT pioneered the domain of through-barrier diagnostics and likewise continues to expand links to academia and R&D investment”.   Mohamed concluded by thanking ICoTA for the opportunity to support the event. ICoTA Dinner 2019 Aberdeen , Scotland Mohamed Hegazi speaking at ICoTA Annula Dinner

Kazan, Russia, 2018: TGT Oilfield Services, the market leader in through-barrier diagnostic systems, celebrated 20-years of Research and Development and technological advancements.   Mohamed Hegazi, Chief Executive Officer, said: “We are delighted to have reached this milestone, especially in an increasingly competitive market place and at a challenging time in our industry. We enjoyed our celebration with valued employees, partners, and customers from around the world. This achievement is a testament to the uniqueness and strength of TGT ‘s technologies, Geoscience expertise and best in class service delivery”.   “The past 20-years have been an incredibly exciting time for us. We have continuously outpaced the market growth, expanded our geographical footprint and continue to be actively engaged in industry forums and publications. TGT uniquely designs, develops, manufactures and patents its own hardware and software”.   TGT has grown from a small office with a handful of employees, to a company with 12 offices globally, operating in more than 20 countries for more than 40 customers. Mohamed Hegazi, CEO, TGTBringing global colleagues together to celebrateArthur Aslanyan, Founder, TGTTraditional Russian dance To celebrate, TGT invited employees, customers, and business partners to an evening which relived the company’s scientific breakthroughs using acoustic, thermal and electromagnetic energy to reveal unique answers within and beyond the well bore.   Dr. Arthur Aslanyan, TGT’s Co-Founder commented, “It gave me great pride to attend the event and celebrate the company's 20th anniversary. We have come a long way since we first started the business. We are very excited about our future as the company continues to thrive”.   The event was attended by Saad Bargach, TGT Chairman and LimeRock Partners -private equity investors.   Hegazi continued, “Looking to our future, TGT is releasing several lines of new technologies and applications in coming months to further cement our position as pioneers of Through-Barrier Diagnostics. Our patent technology developments coupled with our unrivalled Geoscience organisation and global footprint, provide unique and reliable diagnostic services to our customers. This has been key in maintaining our fast growth trend and industry reputation. I am confident this foundation along with our excellent teams, will continue to fuel our growth for many years to come.

TGT Oilfield Services, the leader in through-barrier diagnostic systems for the oilfield, has announced the appointment of Ken Feather as its chief marketing officer.   Based in TGT’s global headquarters in Dubai, marketing and brand expert Feather will lead the company’s strategic initiatives for new products and brand development while reinforcing the company’s position as a leader in well and reservoir diagnostics. He will report directly to TGT’s chief executive officer, Mohamed Hegazi.   “I am really excited about Ken joining our management team,” said Hegazi. “He brings 30 years of extensive oilfield experience in sectors that align perfectly with our product portfolio. His track-record in launching oilfield technology and geoscience products, coupled with a deep knowledge of our market will bring valuable strategic and industry insights to our team.   “Ken has grown market share and brand recognition at some of the most notable oilfield technology companies, including Schlumberger and Archer, and he possesses the ideal mix of experience and expertise to help propel our business forward. His proven expertise in market strategy, brand positioning and communications will be pivotal to us as we continue to innovate new services, expand our global footprint and evolve our brand.”   Commenting on his appointment, Feather said, “TGT is respected as a pioneer in well and reservoir diagnostic systems and has built an impressive array of powerful brand ingredients. The company has its own research, engineering and manufacturing facility, and some of the world’s leading scientists and specialists in using heat, acoustic and electromagnetic energy to assess well and reservoir dynamics. “The company’s products and technology are highly-valued by its customers and there are more innovations on the horizon, reflecting the company’s drive to solve industry challenges and attract many new customers. This combination of factors is a ‘marketers’ dream, so I’m thrilled to be joining the TGT team at such an exciting time.”   Prior to TGT, Ken headed up his own company, Spinnaker Marketing, helping ambitious technology ventures in the energy sector become category leaders. Previous positions included vice president of marketing with well integrity and intervention technology specialist Archer where he launched several disruptive technology brands and an award-winning corporate rebrand. At Schlumberger, Ken progressed from field engineer and geoscientist to several highly regarded marketing roles across a variety of business units, earning his reputation as a marketing and sales specialist in the oil industry’s largest technology-led service company.   Born in Liverpool, UK, Ken is a chartered engineer and a fellow of the UK’s Chartered Institute of Marketing. He graduated from the University of Salford, UK, with a first class honours degree in Electrical and Electronic Engineering.   TGT operates globally in almost 30 countries, including in Europe, North America, Africa, Middle East, and Asia Pacific.

Improved asset performance for operators made possible by new approach to well diagnostics. TGT, the category leader in through-barrier diagnostics for the oilfield services market today unveiled one of the most radical business transformations in its sector. Motivated by a singular purpose – to reveal a greater truth – the company turns the industry’s way of doing business on its head; shifting the commercial approach from ‘logging tools’ to ‘Flow’ and ‘Integrity’ application-led ‘Products’.   “We’ve been pioneering advances in well diagnostics for 20-years and built an extensive portfolio of products, technology and customers,” said Mohamed Hegazi, TGT’s chief executive officer. “Our new offering will transform how our customers manage their wells, enable much better decision-making and boost asset performance”.   TGT has structured its new product-led offering in two domains—True Flow and True Integrity, each being a practical and symbolic extension of its ‘greater truth’ brand promise, and representative of what customers demand from their well systems.   “All well systems are built to connect the right fluids to the right places,” continued Mohamed. “Flow and integrity are intimately linked and essential for safe and productive operations.   That’s why we’ve organised our business in to these two domains. This business approach means our products and diagnostic systems are relevant to all wells throughout their lifecycle.”   “Tools are important but well systems are complex so accurate diagnostics require a more powerful approach. We have perfected ‘diagnostic systems’ that combine remarkable tools with the right methods, data processing and expert analysis to deliver accurate answers.” said Ken Feather, TGT’s chief marketing officer. “Operators need answers they can trust, so we developed a complete range for every eventuality.” continued Ken.   TGT’s new diagnostic systems use five proprietary technology platforms: Chorus, Cascade, Pulse, Indigo and Maxim, in various combinations to make the products.   “This exciting change marks a strategic pivot in our future direction as an oilfield service company,” added Ken. “The industry needs a fresh approach, and our new offering supported by a totally new and distinctive brand identity provides an incredible potential to grow.”   With its transformation efforts successfully implemented, TGT is now focused on championing the new through-barrier diagnostics category to help operators manage safe, productive and profitable wells. Among other developments, TGT expects to launch further new products and system advances throughout 2019. New product-led offering centres on two domains: Flow and Integrity Making their transformed debut are TGT’s five diagnostic platforms: Chorus, Cascade, Pulse, Indigo and Maxim About the new TGT brand identity The striking new brand identity, developed in collaboration with Handsome Brands, reflects all aspects of TGT’s new brand platform. It has been engineered to be distinctive and memorable and provide an important signposting function to help customers navigate through the offering.   The new portfolio of products and diagnostic systems is structured in two primary domains – True Flow and True Integrity, each representing the two most important performance factors for all well systems. Circles and squares have been used together with distinct colour palettes to create unique identifiable dynamic patterns that represent Flow and Integrity. Building on this, priority colours from each palette are used to signify the three main tiers of the brand system, namely, Corporate, Products, and Systems.   At corporate level, all the colours and patterns come together as one.   TGT’s brandmark has been simplified and strengthened in line with the clean and simplified approach of the new brand.

TGT Oilfield Services, the market leader in through-barrier diagnostic systems for the oilfield is pleased to announce that it has successfully completed the global auditing requirements for several essential quality, environmental and health & safety standards, namely ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007. The certifications, which were awarded following a full-scale audit by IMQ, a European leader in conformity assessments for the electrical, electronic, gas and energy industries, demonstrates TGT’s commitment to the highest standards in quality management, environmental management and occupational health and safety management systems.   Commenting on the certification, Mohamed Hegazi, TGT’s chief executive said, “TGT’s commitment to quality, the environment and safety is integral to everything we do. Throughout our global business units, technology centre, interpretation centres and manufacturing facility, our staff take enormous pride in their work, and these ISO and OHSAS certifications will give our customers even more confidence that they are dealing with a company that rigorously adheres to the highest standards.   ISO 9001:2015 specifies requirements for a quality management system where an organisation needs to “demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements” and “aims to enhance customer satisfaction through the effective application of the system.” ISO 14001:2015 specifies the requirements for an environmental management system that an organisation can use to enhance its environmental performance, and OHSAS (Occupational Health and Safety Assessment Series)18001: 2007 is an internationally applied standard for occupational health and safety management systems. Quality assuranceHSSE management

New ideas that reveal a greater truth Article featured in Harts E&P   When oil prices fell in 2014 exploration and production (E&P) companies were forced to tighten capital budgets, reduce activity levels and drive down costs. The ensuing stampede to cost reduction hit upstream oilfield service companies extremely hard.   Today, with the oil price stablising, operators are more inclined to push their assets harder to produce more. However, when budgets were slashed, planned maintenance and workovers were amongst the first to be cut or deferred, while still treading the line not to compromise on safety. Securing asset reliability is still a top priority, ensuring that wells perform at full capacity while safeguarding life and the environment.   “Wells need to perform better and last longer. Operators need to elevate well performance and need the ingenuity of oilfield service companies to do this more effectively”, comments Mohamed Hegazi, Chief Executive Officer, TGT. “In today’s economic climate we have an obligation to challenge the old way of thinking by being bold and innovative so that customers can capture more value and address well performance challenges more readily.”   For all asset managers, a key area of vulnerability lies in the happenings thousands of meters away from the surface—downhole. A new way of thinking Like a giant industrial plumbing system fused into the earth, wells are built using a fantastically complex assembly of tubes, barriers and cement, most of which exist around a central producing conduit. Their sole purpose being to transport valuable fluids safely, productively and profitably.   Unfortunately, we live in an imperfect world where natural forces conspire to undermine the perfect functioning of the well, and despite the ingenuity of man, the well will inevitably misbehave or fail. Naturally, the industry is obsessed with ‘wells’ and ‘reservoirs’. But conventional definitions and diagnostics of ‘the well’ tend to isolate the well completion from the reservoir, and yet the two are so inextricably linked they should never be separated – they work as one.   A new definition of the well is therefore needed. One that recognises the performance attributes of the completion and the reservoir it connects to, the interplay between the two, and the dynamics of the entire system. In fact, what we are dealing with isn’t just ‘a well’ – it’s ‘a well system’.   But that’s not enough. We also need to recognise the two most vital performance factors of all well systems—flow and integrity.   ‘Flow’ is about the right fluids connecting to the right places, and ‘integrity’ makes sure that happens—without compromise. So, managing well system performance effectively means managing flow and integrity – and not much else matters. The two most vital performance factors of all well systems, flow and integrity “Diagnosing well system performance is challenging. Flow and integrity issues can exist anywhere within the well system; beyond the wellbore, behind multiple casings to the outer reaches of the well system, and in the reservoir itself—a place virtually impossible to deploy diagnostic sensors”, adds Mohamed.   Conventional diagnostics can’t provide all the answers because either they don’t look far enough, or measure the right things—they don’t look at the big picture. Rogue happenings, such as active thief zones, cross-flow or the source of sustained annulus pressure lurk behind barriers and wouldn’t be diagnosed with traditional techniques. A new category is born Flow and integrity, and therefore well system performance, can only be properly understood and managed by assessing more than the inner workings of the wellbore. This concept is the foundation of a new and important oilfield category, applicable to all wells—through-barrier diagnostics.   Diagnostic tools that ‘sense through barriers’ have existed for decades and overlap into this category, but apart from a few exceptions these have been chiefly concerned with investigating reservoir properties, such as matrix and fluid parameters, or evaluating cement.   Acknowledging and advancing through barrier diagnostics as a new category allows us to look at the well system in a far more holistic and uncompromising way. Seeing through multiple barriers from the wellbore into the reservoir and everything in between reveals more than ever before. Viewing the well system in its entirety provides operators with a more complete picture of the goings on, both flow and integrity related. And equipped with better insights, operators are much better placed to make the right decisions to keep the entire system working harder. Diagnostic tools vs. diagnostic systems Maintaining safe, productive and profitable operations means that all well systems at some point will require diagnostic intervention, either for routine monitoring or to target a specific issue.   When it comes to diagnostics, ‘tools’ tend to dominate oilfield conversations, technical forums and procurement practices, and the operational focus tends to be on ‘running the tool in the well’. If a well system is experiencing unexpected sand flow, ineffective stimulation or fracturing, or sustained annulus pressure, the operator commissions a service company to deploy a certain tool in the belief that the tool itself will provide all the answers. But the reality is not that simple.   In isolation, the tool gives raw data and measurements, but revealing the truth about the well system requires more than the tool. The tool’s sensitivity and accuracy is extremely important, but many other factors beyond the tool contribute to the overall diagnostic result.   The synergy happens in all facets of the service, not just the tool; the diagnostic programme that activates the well, and the method for acquiring the data, the processing and modelling to refine and expand raw data, and the expertise in analysis and interpretation, all play a vital part. The results and insights materialise from the combined effort of all these factors—an entire ‘diagnostic system’, curated and applied by human experts.   There is no doubt that advancing diagnostics to deal with today’s challenges means evolving from tools to diagnostic systems on all fronts. But we need to go one step further. From systems come products When a well is exhibiting problems, what the operator ultimately needs is answers. Obviously, there’s an interest in making sure that the right diagnostic system is utilised, but the purchasing decision should be ultimately based on the clarity and completeness of the answer, because this is the final ‘product’ in the diagnostic workflow.   Consider the case where a well suddenly exhibits flow issues, such as a dramatic increase in water-cut, or complex integrity issues such as sustained pressure in the C-annulus. Then the operator is more concerned about getting an answer it can trust to solve these issues, not what tool or system to use.   “An application-led ‘products’ approach versus a traditional ‘tools’ approach allows for improved product selection and commercial flexibility, benefiting operators on both counts. Operators certainly appreciate technology but are ultimately seeking diagnostic answers that can help them make better decisions”, summarises Mohamed alluding to the approach TGT has adopted.   He adds, “A mechanism should be adopted where simpler products, such as diagnosing wellbore flow, that demand fewer resources and less innovation command a lower price. Whereas more complex products—like multi-barrier diagnostics, that have years of research and development behind them, demand more extensive resources, and ultimately deliver more value, naturally command a higher price.” A bright future The old thinking can’t answer today’s new challenges. As well systems become older and more complex, managing performance will remain a priority and continue to task the industry. That’s why we need to innovate on all levels. Not just by building better tools, but by creating better diagnostic systems and recognising the experts that empower them. We need to acknowledge the dual importance of flow and integrity as the key enablers for asset performance, and the criticality of through-barrier diagnostics as the only means to see the true picture. And last not least, we need to adopt a product-led approach to procurement, where the answer is king, and not the tool. Do all that and the future looks bright.